📦 Shipping Policy |
✈️ Shipping Origin |
All orders are shipped directly from our warehouse in China.
⏰ Processing Time |
Made-to-order items (engraved jewellery, personalised prints and other customised pieces): because each item is produced for you after your order is placed, please allow 3–5 business days for production before dispatch. During peak gifting periods this may extend by 1–2 business days.
You will receive a shipping confirmation email with tracking as soon as your parcel leaves our workshop.
🌍 Shipping Time & Delivery |
Region |
Shipping Method |
Estimated Delivery Time |
United States |
Standard Shipping |
8–15 business days |
Europe |
Standard Shipping |
10–20 business days |
Southeast Asia |
Standard Shipping |
7–14 business days |
Australia & New Zealand |
Standard Shipping |
10–18 business days |
Other regions |
Standard Shipping |
10–25 business days |
⚠️ Delivery time may vary due to customs delays, local holidays, or uncontrollable shipping conditions.
🔎 Tracking Your Order |
You will receive a tracking number via email once your order is shipped. You can track your package on our website or via 17Track (https://www.17track.net).
❗ Order Issues |
If you haven't received your order within 30 business days, please contact us at [yangwenkang3686@gmail.com] and we will assist you promptly.
