About
About TOY JOY
TOY JOY is a small online workshop for personalised pieces. We make engraved jewellery and custom printed artwork — a name, a date, a place, a pet — turned into something worth keeping.
Made to order, not mass produced
Nothing here is picked off a shelf. Your piece is produced after you place your order, with the text or image you send us. Please allow 3–5 business days for production, then tracked shipping (typically 8–15 business days to the United States).
What we promise
- What you submit is what we produce — so check your spelling, font and image quality before ordering.
- If we make a mistake, or your piece arrives damaged, we remake it or refund it at our cost.
- Because each piece is made specifically for you, we cannot accept returns once production has started.
Straight answers, no invented claims
We state what each piece is made of on its product page, and we do not claim materials, certifications or press coverage we cannot stand behind. If anything on this site is unclear, tell us and we will correct it.
Talk to us
Questions before ordering, a spelling correction, or an order that needs chasing — use our contact page and we will answer promptly.